Shipping Information
At Zyrel, we aim to deliver your orders quickly, safely, and at the best value. Below you’ll find all the details about our shipping policy, delivery times, and payment options.
Shipping PolicyWe ship orders all across France and other EU countries
Orders are processed within 1–2 business days after payment confirmation
You’ll receive an email confirmation with tracking details once your order has shipped
Please make sure your shipping address is accurate to avoid delays or returned packages
Delivery Time
Delivery times may vary depending on your location and the shipping method selected at checkout
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Standard Shipping (France): 3–6 business days
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Express Shipping (France): 1–3 business days
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EU Delivery: 5–10 business days
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Free Shipping: Available on all orders over €50
Note: During peak seasons, sales, or holidays, delivery times may take slightly longer
Shipping Costs
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Orders over €50: Free Standard Shipping
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Orders under €50: Shipping costs are calculated at checkout based on your location and method selected
Payment Options
We offer secure and flexible payment methods for your convenience
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Credit/Debit Cards: Visa, Mastercard, American Express
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Digital Wallets: PayPal, Apple Pay, Google Pay
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Klarna / Buy Now Pay Later (available for France & EU customers)
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Secure Checkout: All transactions are encrypted and processed through trusted gateways
Order Tracking
Once your order ships, you’ll receive a tracking number by email. You can track your package directly through our website or the carrier’s website until it arrives at your door
Questions About Shipping?
If you have any concerns about your order or delivery, our customer support team is here to help
📩 Email: support@zyrel.fr